×
×

News: Spectrum Upstream Connections Outage

Published: 01/25/2023 Back

At approximately 1:00 AM CST, Spectrum engaged in maintenance at one of their local pops that we are connected. During this maintenance, they created a configration error that caused issues with the BGP and announcements of our ip space that they make externally to their peers. This caused our IP addresses to be unroutable for a period until they were able to uncover the misconfiguration at approximately 10:00 AM CST. While we have multiple geographically diverse physical connections, the issue was ultimately a result of a misconfiguration on their router during their maintenance and then their broadcast of misconfigured routes to their peers. We apologize for the trouble and issues this has caused.