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Cloud Cluster 66.180.167.0/24 subnet

Published: 05/08/2023

5.8.2023 0500 hours CST, all remaining connectivity to othe cloud cluster with the subnet 66.180.167.0/24 has been restored. If you have any further issues, please let us know. Thank you for your patience and we apologize for the troubles.

Transformer Replaced

Published: 05/07/2023

5.7.2023 2200 hours CST. The utility has replaced the failed transformer. We continue to work a few lingering issues with one of the cloud clusters - specifically servers in the 66.180.167.0/24 subnet. If you have a service down outside of the 66.180.167.0/24 subnet, please submit a support request and include your ip address. Thank you for your patience as we work thru this issue.

Utility Transformer Failure

Published: 05/07/2023

5.7.2023 1500 CST At approxmately 1500 hours CST, the primary utlitiy transformer failed. This caused a drop and surge in one of the 3 phases. Out backup power kicked in at this time. During the transfer an issue occurred causing a power drop in the datacenter. As a result one of our core switches failed to start properly causing a network issue to certain segments of the datacenter. At ...