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News

12.2.2024

Published: 12/02/2024

All systems GREEN and nominal at this time.

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11.25.2024 - All Systems Green

Published: 11/25/2024

11.25.2024 All systems are nominal at this time.

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Power Issue 7.14.2023

Published: 07/17/2023

7.14.2023 2100 CST - 2130 CST - At approxmately 2100 CST a large storm moved through our area brining with is a significant amount of ligtning. It appears that we took a lightning strike that caused an issue with the transfer of power to the generator. This caused a power loss to all equipment in ...

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Cloud Cluster 66.180.167.0/24 subnet

Published: 05/08/2023

5.8.2023 0500 hours CST, all remaining connectivity to othe cloud cluster with the subnet 66.180.167.0/24 has been restored. If you have any further issues, please let us know. Thank you for your patience and we apologize for the troubles.

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Transformer Replaced

Published: 05/07/2023

5.7.2023 2200 hours CST. The utility has replaced the failed transformer. We continue to work a few lingering issues with one of the cloud clusters - specifically servers in the 66.180.167.0/24 subnet. If you have a service down outside of the 66.180.167.0/24 subnet, please submit a support ...

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Utility Transformer Failure

Published: 05/07/2023

5.7.2023 1500 CST At approxmately 1500 hours CST, the primary utlitiy transformer failed. This caused a drop and surge in one of the 3 phases. Out backup power kicked in at this time. During the transfer an issue occurred causing a power drop in the datacenter. As a result one of our core ...

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Spectrum Upstream Connections Outage

Published: 01/25/2023

At approximately 1:00 AM CST, Spectrum engaged in maintenance at one of their local pops that we are connected. During this maintenance, they created a configration error that caused issues with the BGP and announcements of our ip space that they make externally to their peers. This caused our ...

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HV Node Issue Cloud03

Published: 01/12/2023

10:45 AM CST - We are having an issue with an HV node on out cloud03 cluster. This is affecting a handful of vm's. We expect to have resolved shortly.

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Cloud03 Cluster

Published: 01/08/2023

1.8.2023 8:45 PM CST - The maintenance on the cloud cluster has been completed. This weekend, 1.6.2023 - 1.8.2023, we will be conducting maintenance on the cloud03 cluster. If you have a server within the subnet of 66.180.167.0/24, you may see a couple of brief periods of donwtime on your VM's ...

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2:00 PM CST DNS Issue Resolved

Published: 01/03/2022

The DNS issues with ns1 and ns2.netsonic.net have been corrected. It looks like a backend resolver was the issue with the name servers resolving local domains that are using ns1 and ns2. If you see any further issues, please submit a ticket and we will investigate.

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