5.7.2023 2200 hours CST. The utility has replaced the failed transformer. We continue to work a few lingering issues with one of the cloud clusters - specifically servers in the 220.127.116.11/24 subnet. If you have a service down outside of the 18.104.22.168/24 subnet, please submit a support request and include your ip address. Thank you for your patience as we work thru this issue.