×
×

Bienvenido a nuestro Portal de Soporte.

Solicitar Una Nueva Orden

Realizar un nuevo pedido

Area De Cliente

Revisar & actualizar los detalles de su cuenta

Soporte

Encuentra respuestas correctas a sus preguntas

Network Latency - TimeWarner Outage

Publicado: 12/12/2018

12.12.18 1:20 AM CST We are seeing reduced latency as the upstream Timewarner connectivity stabilizes. 12:45 AM CST It appears Timewarner/Spectrum is having a large outage over many geographic regions. This continues to cause high latency and connectivity issues into our network. 12:15 AM CST We are currently experiencing issues with our Timewarner connections that is causing ...

Cloud3 Firewall Packet Loss

Publicado: 10/29/2018

10.29.18 At approximately 1:15 PM CST, we began to see packet loss on the cloud3 platform firewall. This caused some reachability issues to servers located on the cloud3 platform. We have resolved this currently and are going to be scheduling a short maintenance window to replace the firewall on this cloud.

Network Maintenance Sunday August 12, 2:01AM

Publicado: 08/06/2018

Beginning at 2:01AM on Sunday August 12, we will be conducting network maintenance which will impact traffic for up to 5 minutes as routes reconverge when egde routing/switching equipment reloads. Even though we expect traffic to be disrupted for a very short time, we understand this is a servce interruption and are conducting the maintenance at the point of lowest network utilization to minimize ...